Company
Coupon
- 14 days free for pro version
Partner Type
- Customer Service
- Live chat
Platforms
- All platforms
JivoChat
JivoChat is a SmartSites preferred partner for ecommerce business’s looking for a live chat and customer success platform.
What is JivoCha?
JivoChat is a live chat software that helps businesses communicate with their customers in real time. The platform offers a variety of features, including:
- Live chat: JivoChat’s live chat tool allows businesses to chat with their customers in real time. This can help businesses provide excellent customer service and resolve issues quickly. Live chat on website, social media channel and Whatsapp
- Chatbots: JivoChat’s chatbots can be used to automate customer interactions, such as answering frequently asked questions or providing support for simple tasks.
- Visitor tracking: JivoChat’s visitor tracking tool allows businesses to track the behavior of their website visitors, such as the pages they visit and the time they spend on each page.
- Chat transcripts: JivoChat’s chat transcripts allow businesses to save and review chat conversations. This can be helpful for training customer service representatives or resolving customer complaints.
- Integrations: JivoChat integrates with a variety of other popular tools and platforms, such as CRM systems, e-commerce platforms, and social media platforms.
JivoChat REVIEW
Pros:
- Easy to use
- Affordable
- Wide range of features
- Excellent customer support
- Integration with other popular tools and platforms
Cons:
- Can be complex for some businesses
- Not all features are available in all plans
Overall
SmartSites recommends JivoChat as the preferred live chat software for ecommerce businesses of all sizes. Jivochat is the best chat option for companies looking for a truely omnichannel live chat platform.
