Route.com

Route.com is a SmartSites preferred partner for small businesses looking for an order tracking and Insurance platform.

What is Route.com?

Route offers eco-friendly package protection for lost, damaged, or stolen purchases among other tools aimed to reduce CS tickets, increase order visibility and offer in-tracking product recommendations throughout delivery to your customers to grow sales and AOVs.

Route.com REVIEW

Pros:

• Free version
• Great customer service
• Gives peace of mind to your customer

Con:

• Doesn’t work with closed cart marketplaces like Amazon, Walmart, Etsy.

Overall

SmartSites recommends Route.com as the preferred order tracking solution for D2C brands wanting to increase their customer lifetime value and reduce support tickets.

We definitely recommend Route to our ecommerce clients since it’s a free tool for merchants to use.